selected works
Product Design
From books of business to assessing risk across portfolios, insurance providers are looking for ways to leverage machine learning in real-world business applications. Data Studio enables users to query mountains of data and address the industry's "first mile" data challenges.
digital services playbook
I authored a playbook which communicated the latest design initiatives, highlighted best practices, and promoted digital platform design. The resulting Designing for Services playbook engaged senior executives and created new thinking about how design could drive impact across the organization.